The Pipeline board lays out every opportunity the account pursues, from first contact to won or lost. All business roles work the board; it loads up to 200 opportunities at a time.
The board
Six fixed columns hold the funnel, in order:
| Stage |
|---|
Identified |
Qualified |
Proposed |
Negotiation |
Won |
Lost |
The first four are open stages; Won and Lost close the deal. Above the columns, a summary strip aggregates the open funnel:
| Figure | Definition |
|---|---|
Open value | Combined estimated value of open opportunities |
Weighted value | Open value multiplied by each opportunity’s probability |
Open opportunities | Count of open opportunities |
Won | Count of won opportunities |
Each card shows the opportunity name, client, estimated value, probability, and expected close date. Open a card to reach the opportunity detail.
Create an opportunity
- Choose
New opportunity. - Pick the
Client. - Enter the
Opportunity name. - Set the
Stage. The picker offers the four open stages, defaulting toIdentified. - Set the
Probability (%), a whole number from 0 to 100. - Optionally set the
Expected closedate and theEstimated value. - Choose
Create opportunity.
Move an opportunity
The detail page carries a six-step stage stepper under the opportunity name. Click a stage to move the opportunity there. Moves between open stages apply at once.
Closing the deal asks for confirmation:
- Winning (
Mark this opportunity as won?) keeps the opportunity’s quotes attached. - Losing (
Mark this opportunity as lost?) keeps the deal on the record. The move cannot be reversed from the board.
The detail page offers Create mission from any stage; the mission form is prefilled with the opportunity’s client, locked. See Missions.
A closed opportunity shows its Closed timestamp in the header.
Edit the facts
Probability, Expected close, and Estimated value are inline editors in the header. Change a value and leave the field. The change saves on its own.
Log activities
The Activities tab keeps a timeline of the pursuit.
- Open
Log an interaction. - Pick the
Kind:Call,Meeting,Email, orNote. - Enter the
Subject, theOccurred atdate, and anyNotes. - Choose
Log activity.
Entries render in the Timeline. Remove one with confirmation when it no longer belongs.
Quotes and cleanup
The Quotes tab lists the quotations raised against the opportunity, with quick Send, Accept, Decline, and PDF actions. See Quotes.
Delete removes the opportunity permanently and detaches its quotes. The confirmation dialog spells this out before you proceed.